FULFILLMENT POLICY

Description of Services Offered

Social EllaMents Marketing provides digital marketing services designed to help small business owners grow and scale online. Our core offerings include:

Social Media Management Services

  • Monthly content planning, creation, and scheduling

  • Active audience engagement through comments, DMs, and community-building efforts

  • Event and promotion marketing

  • Monthly performance analytics with actionable insights

  • Monthly Zoom check-ins or email updates

Email Marketing Services

  • Full campaign strategy, setup, and delivery

  • Sequencing of newsletters, automation flows, and special announcements

  • Performance monitoring with optimization

  • Ongoing support via email or voice messaging

  • Optional biweekly Zoom updates

Google and Meta Ads Management

  • Strategic campaign setup and targeting for Facebook, Instagram, and Google Ads

  • Funnel mapping and ad copy creation

  • A/B testing, budget management, and retargeting strategies

  • Regular performance reporting and ad optimization

  • Hands-on management to ensure campaigns align with business goals

All services are tailored to your business’s unique needs. Deliverables and timelines are outlined in your service agreement.

PURCHASE CURRENCY

All pricing is listed and billed in United States Dollars (USD).

 

CUSTOMER SERVICE CONTACT INFORMATION

We’re here to help! Contact us via:

Email: info@socialellaments.com
Phone: (541) 375-0807 (Mon–Thur, 9am–1pm PT)

We typically respond within 24 business hours.

 

FULFILLMENT POLICIES

Refund Policy
All payments are non-refundable due to the service-based nature of our work. Work begins upon confirmation and is customized to your business, making refunds unfeasible.

Cancellation Policy
You may cancel ongoing services by providing a minimum 30-day written notice. Services will continue until the end of that period.

Return Policy
Not applicable—Social EllaMents Marketing does not sell physical products.

Shipping/Delivery Policy
All services are delivered digitally through email, secure platforms, or collaborative tools. There are no physical items shipped.

LEGAL AND EXPORT RESTRICTIONS

We do not offer services to industries or clients prohibited by U.S. law or applicable international regulations. If restrictions apply to your industry or content, we reserve the right to refuse service.

 

PRIVACY POLICY

Please refer to our Privacy Policy for a detailed explanation of how your information is collected, stored, and used. Your privacy is protected and we use secure third-party platforms for communication and billing.

 

BUSINESS ADDRESS

Social EllaMents Marketing, LLC
4601 Carnes Rd. Ste. 8 #16
Roseburg, OR 97471
USA

 

PROMOTIONS AND DISCOUNTS

From time to time, we offer limited-time promotions. All terms, eligibility, and expiration dates will be clearly outlined where the promotion is displayed. Offers are non-transferable and cannot be combined unless otherwise stated.

 

WEBSITE AND PAYMENT SECURITY

Our site is SSL-encrypted, and all payments are processed securely through Stripe. We adhere to PCI DSS compliance to ensure your data is protected. Customer payment details are never stored on our servers.

ACCEPTED PAYMENT METHODS

We accept the following:
Visa, Mastercard, American Express, Discover

Logos for all accepted cards are displayed during the checkout process for clarity.